We hope you are happy with the services provided at our surgery. If you wish to comment or make any suggestions for improving the services, please bring them to the attention of the practice manager. Complaints can be made in writing or by emailing the practice at swlccg.brigstockfamilypractice@nhs.net – please include the subject line ‘Complaint FAO – Practice Manager’.

If you require any help or advice about making your complaint the patient advice and liaison service (PALS) can help.