Appointments

Appointments

Appointments can only be provided to patients registered with the surgery. Registration is a simple and easy process and can be done online here or in person; just ensure you have a piece of photographic ID like a passport and some proof of your address like a Utility Bill.

How to book an appointment with a Doctor

The Family Practice Group runs a triage service Monday – Friday for patients that require an urgent appointment. You can book directly here or just click the image below:

Unless there are significant issues, all requests are dealt with within 48 hours or less by our specialist team. Based on the nature of the request, those with the greatest need are prioritised as quickly as possible.

Whilst you can call the practice, the online triage process has been developed to save you time and ensures you can make your appointments as quickly and easily as possible. The online triage service free’s up the phone lines for when you have an emergency and urgently need to speak with the practice.

The method of appointment will be determined by a member of the specialist triage team i.e. telephone consultation, video consults, or a face-to-face appointment. You may request either of these methods and the practice will do their best to accommodate your request.

Home visits can only be provided to patients living within the CR7 boundary area.

Admin queries and requests

Admin queries such as the following can be requested by clicking here.

• Referrals
• Fit and sick notes
• Questions about test results and requests for tests
• An issue with a recent prescription
• General admin enquiries
• Doctor’s letter
• Prescription requests